Privacy Policy
Last Updated: October 14, 2026
Tennessee Innocence Project (TIP) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, share, and protect information when you visit www.tninnocence.org, contact our organization, submit forms, make donations, or purchase merchandise.
Information We Collect
Depending on how you interact with our website, we may collect:
- Contact information: Name, email address, phone number, and mailing address.
- Order information: Products purchased, billing and shipping details, and transaction records.
- Donation information: Donation amounts, dates, and information required for donation administration and acknowledgments.
- Form submissions: Information you voluntarily provide through contact forms, applications, event registrations, or other inquiries.
- Technical information: IP address, browser type, device information, pages visited, and website usage data.
Information submitted through requests for legal assistance may be particularly sensitive and should be handled according to our applicable confidentiality and information-handling procedures.
How We Use Your Information
We may use collected information to:
- Respond to inquiries and requests for assistance.
- Review and administer applications submitted to our organization.
- Process merchandise orders, donations, and event registrations.
- Send order confirmations, receipts, and relevant service communications.
- Provide organizational updates and newsletters where you have subscribed or otherwise permitted us to contact you.
- Improve website performance, accessibility, and user experience.
- Maintain website security and prevent fraudulent activity.
- Meet applicable legal and administrative obligations.
Donations and Payment Processing
Our website may direct visitors to third-party donation platforms or use external payment processors to handle transactions.
Payment information submitted through these services is processed according to the relevant provider’s security and privacy practices.
We encourage visitors to review the privacy policies of the payment providers they use.
Online Store
When you purchase merchandise through our online store, information such as your name, contact details, shipping address, and order details may be collected to fulfill your purchase.
Relevant information may be shared with payment processors, shipping providers, and other service providers involved in completing your order.
Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functions, maintain shopping cart sessions, remember preferences, and understand website usage.
Where analytics or optional tracking technologies are used, they may collect information about how visitors interact with the website.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
Sharing of Information
We do not sell personal information collected through our website.
We may share information when reasonably necessary with:
- Service providers supporting website hosting, maintenance, and communications.
- Payment processors and shipping providers.
- Technology providers assisting with website functionality and data management.
- Professional advisers or authorized parties where appropriate.
- Government authorities or other parties when required by applicable law.
Service providers should receive only the information necessary to perform their relevant functions.
Information relating to requests for legal assistance is subject to additional confidentiality considerations and applicable legal obligations.
Email Communications
If you subscribe to our newsletter or other communications, we may use your email address to share organizational news, events, fundraising opportunities, and updates.
You can unsubscribe from marketing communications using the unsubscribe link provided in applicable emails or by contacting us directly.
We may still send essential transactional or administrative communications when necessary.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Please avoid submitting unnecessary sensitive information through general website contact forms.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain appropriate organizational records, and meet applicable legal obligations.
Retention periods may vary depending on the nature of the information, including purchases, donations, inquiries, and applications for assistance.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
We will consider such requests in accordance with applicable law, confidentiality obligations, and legitimate recordkeeping requirements.
You may also manage browser cookies and unsubscribe from optional email communications.
Third-Party Websites
Our website may link to external websites, partner organizations, fundraising services, and social media platforms.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children under the age of 13 without appropriate authorization.
If you believe a child has provided personal information through our website without appropriate authorization, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, website functionality, or legal requirements.
Any updates will be published on this page with a revised date.
Contact Us
For questions about this Privacy Policy or the handling of your personal information, please contact:
Tennessee Innocence Project
700 Craighead St, Suite 300
Nashville, TN 37204
Phone: 615-581-7230
Website: https://www.tninnocence.org/